How to read your bill

Your monthly bill will provide details of all the billing components which add up to the total due on your Heritage Gas bill. These will include:

• Fixed Monthly Customer Charge: The monthly charge is for the fixed costs of your service line, natural gas meter, and customer account administration.
   
• Base Energy Charge: This charge is for Heritage Gas to deliver your natural gas through its pipeline system.
   
• Gas Cost: This charge is for the natural gas that you use. If you purchase natural gas from a supplier other than Heritage Gas, this charge will not appear.
   
• HST: Heritage Gas collects and remits the Harmonized Sales Tax (HST). The HST applies to the total of all charges.
   
• Municipal Payment: Reflects the payment made to a Municipality that allows Heritage Gas to install gas distribution facilities in the Right of Way. Heritage Gas will collect and remit 5% of the total of the Fixed Monthly Customer Charge and the Base Energy Charge to the local municipality. The Gas Cost is excluded from this calculation.
   
• Late Payment Charge: Will apply to amounts not paid after the statement due date.

Read Type

Actual – a meter reading provided by the meter reader or customer.
Estimate – on the months we do not read the meter, an estimate read is generated based on previous usage.

Calculation of Natural Gas Consumption:

Your bill is for the units of energy or Gigajoules (GJ) that you have used. Gigajoule (GJ) is a standard unit of energy in the metric system of measurement.

To measure gas usage over a specific period of time, subtract the previous reading from the present reading. Our meters register gas in cubic metres which is then converted to Gigajoules in order to calculate your gas consumption on your bill. The pressure factor is determined by the atmospheric pressure and the elevation for the given location.

Volume m3 x Pressure x Energy (1m3 = .03945 GJ) x Cost per GJ

Payment of your natural gas bill.

Heritage Gas has set up a number of payment options for your convenience. Most financial institutions will accept payment of your natural gas bill. On line banking has been set up for paying your bill from the convenience of your home or office. You may also wish to send a cheque or money order to our office.