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Regulatory

Heritage Gas is a public utility that is regulated by the Nova Scotia Utility and Review Board (“NSUARB”).

    Recent Regulatory Documents:

    Each year, we routinely file applications and reports with the NSUARB. Below are some of our recent filings:

      Customer Retention Program – NSUARB Decision:
      Effective September 8, 2016 Heritage Gas is pleased to announce the NSUARB has granted approval for the following:

    • To reduce the Base Energy Charge (BEC) from $8.685/GJ to $3.10/GJ for all Rate Class 1 Commercial Customers whose annual consumption is between 500 – 4,999 GJs/year.
    • To reduce the Base Energy Charge (BEC) for Rate Class 1 Residential and Small Commercial customers whose annual consumption is less than 500 GJs/year by $0.50/GJ from $8.685/GJ to $8.185/GJ for bills issued between November 1, 2016 and April 30, 2017, and from November 1, 2017 to April 30, 2018.
    •  
      A copy of the Board Decision can be seen here.
       
      Customer Retention Program – Application:
      Heritage Gas’ requests in this Application address the significant competitive pressures from alternative energy sources in the current marketplace, which has led to a material loss of Heritage Gas’ customers. The requests in the Application will enable the company to retain existing customers on its natural gas distribution system and to stay competitive in the marketplace, which is in the best long-term interests of all of Heritage Gas’ customers and potential future customers.
       
      A copy of the Application filing can be seen here.
       

      Other Regulatory Documents:

      Distribution Service Rules

      Information on our most recent Distribution Service Rules is located here.

      Rates & Tariffs

      Information on our Rates is located here.

      Information on our Tariffs is located here.

      Inter-Affiliate Code of Conduct

      We are responsible for ensuring compliance with the Inter-Affiliate Code of Conduct, which was approved by the NSUARB on October 11, 2012. The Code of Conduct sets out the standards and conditions for any interaction between Heritage Gas and our affiliates (e.g. our parent, AltaGas Ltd.). A copy of the Heritage Gas Inter-Affiliate Code of Conduct is located here.

      General Tariff Application – 2011

      We are committed to delivering natural gas to our customers at a competitive price.  To that end, we are pleased to say that we have not increased our distribution rates since 2014.  Our most recent General Tariff Application was approved by the NSUARB in 2011.

      Heritage Gas’ 2011 Application is located here.
      NSUARB Decision is located here.

       

      For a full list of previously filed applications and reports, please visit the NSUARB website at: www.nsuarb.novascotia.ca.

       

      NSUARB Contact Information:

      Office:
      Nova Scotia Utility and Review Board
      3rd Floor, Summit Place
      1601 Lower Water Street
      Halifax, NS B3J 3P6
       
      Mailing Address:
      Box 1692, Unit “M”
      Halifax, NS B3J 3S3
       
      Telephone:
      (902) 424-4448
       
      Toll Free Number:
      1-855-442-4448
       
      Fax:
      (902) 424-3919
       
      Email:
      board@gov.ns.ca